Pure Restore LLC Privacy Policy

Last Updated: June 6th, 2025

At Pure Restore LLC (“Pure Restore,” “we,” “us,” or “our”), your privacy is a top priority. This Privacy Policy (“Policy”) explains how we collect, use, and protect your personal information when you visit our website¹ at www.callpurerestore.com or use our online services. We are committed to transparency and to meeting or exceeding current privacy standards.

We may update this Policy from time to time. We encourage you to review this page periodically² to stay informed of any changes. If we ever plan to use your personally identifiable information in a way that is significantly different from what³ was stated at the time of collection, we will notify you by email, and you will have the option to consent to such new use.

By using www.callpurerestore.com, you agree to the data practices described in this Policy.

Important Note: This Policy applies only to Pure Restore LLC’s data collection and usage. It does not cover practices of companies we do not control, or individuals we do not employ or manage. If you click on a link to another website, please review their privacy policy before providing any information.

This Policy will inform you about:

• What personal information we collect from you through our website.
• Why we collect this information and our legal basis for doing so.
• How we use your information and with whom it may be shared.
• Your choices regarding the use of your data.
• The security measures we have in place to protect your information.

1. Information We Collect

While providing personally identifiable information is always your choice, declining to do so may prevent us from registering you as a user or providing certain products or services.

We may also collect non-personal, anonymous demographic information, such as your age, gender, household income, political affiliation, race, religion, browser type, IP address, and operating system. This helps us to maintain and improve the quality of our services.

2. Why and For How Long We Collect Information

We collect your data for the following reasons:

• To understand your needs better and provide the services you request.
• To pursue our legitimate interest in improving our services and products.
• To send you promotional emails about information we believe may interest you, when we have your consent.
• To contact you for surveys or market research, when we have your consent.
• To customize our website experience based on your online behavior and preferences.

We retain your data only for as long as necessary. The duration depends on factors such as:

• The relevance of your personal information.
• The reasonable need to keep records to demonstrate our fulfillment of duties and obligations.
• Any limitation periods for potential claims.
• Legal or regulatory retention requirements.
• The type of contract with you, your consent, and our legitimate interests as outlined in this Policy.

3. Use of Information Collected

Pure Restore LLC will never sell, rent, or lease any of its customer lists or names to third parties.

We may use your personal information to operate our website and deliver the services you need. Occasionally, we may⁴ use your personally identifiable information to inform you of other products or services available from www.callpurerestore.com that we believe may be of interest to you.

We may also contact you to participate in surveys or research questionnaires related to your opinion of current or potential future services.

Pure Restore LLC utilizes various third-party social media features (e.g., Facebook, LinkedIn). These features may collect your IP address and use cookies to function correctly. Their use is governed by the privacy policies of their respective providers and are outside of Pure Restore LLC’s control.

4. Disclosure of Information

We may use or disclose your information only under these specific circumstances:

• As necessary to provide the services or products you have ordered.
• As described in this Policy or with your explicit consent.
• In aggregated form with other information, where your identity cannot be reasonably determined.
• When required by law, subpoena, or search warrant.
• To external auditors who are bound by confidentiality agreements.
• As necessary to enforce our Terms of Service.
• To maintain, safeguard, and preserve all rights and property of Pure Restore LLC.

5. Non-Marketing Communications

We deeply respect your privacy. We reserve the right to contact you for non-marketing purposes, such as bug alerts, security breaches, account issues, or changes to Pure Restore LLC products and services. In certain situations, we may also post notices on our website, in newspapers, or through other public means.

6. Children Under the Age of 13

The Pure Restore LLC website is not intended for,⁵ and does not knowingly collect personally identifiable information from, children under the age of thirteen (13). If we discover that such information has been inadvertently collected from a child under 13, we will promptly delete it from our database or seek verifiable parental consent for its use and storage. Any individual under the age of thirteen (13) must obtain parental or guardian permission to use this website.

7. Unsubscribe or Opt-Out

All users and visitors have the option to stop receiving communications from us via email or newsletters. To unsubscribe, please send an email to info@puredri.com with your request. If you wish to unsubscribe or opt-out from third-party websites, you must do so directly on their respective sites. Pure Restore LLC will continue to adhere to this Policy for any previously collected personal information.

8. Links to Other Websites

Our website may contain links to affiliate and other websites. Pure Restore LLC is not responsible for the privacy policies, practices, or procedures of these external websites. We encourage all users to be aware when they leave our site and to read the privacy statements⁶ of every website that collects personally identifiable information. This Privacy Policy applies solely to information collected by our website.

9. Notice to European Union Users & Your Rights as a Data Subject (GDPR)

Pure Restore LLC’s primary operations are located in the United States. If you provide information to us, your information will be transferred from the European Union (EU) to the United States. By providing your⁷ personal information, you consent to its storage and use as described in this Policy.

Under the General Data Protection Regulation (GDPR) of the EU, you have specific rights as a Data Subject:

• Right to be informed: We must inform you how we intend to use your personal data, as outlined in this Policy.
• Right of access: You have the right to request access to the data we hold about you. We will respond within one month. Contact us at info@puredri.com.
• Right to rectification: If you believe any data we hold is incorrect, you have the right to have it corrected. You can do this by logging into your account or by emailing your request.
• Right to erasure: You can request that your information be deleted. We will comply unless we have a compelling reason not to, in which case you will be informed. Contact us at info@puredri.com.
• Right to restrict processing: You can change your communication preferences or opt-out of certain communications. Contact us at info@puredri.com.
• Right of data portability: You can obtain and use the data we hold for your own purposes without explanation. To request a copy of your information, contact us at info@puredri.com.
• Right to object: You can file a formal objection regarding our use of your information with third parties or its processing where our legal basis is our legitimate interest. To do this, please send an email to info@puredri.com.

We aim to encrypt and anonymize your personal information whenever possible. We also have protocols in place for data breaches and will notify you if your personal information is at risk. More details on our security protections are below and on our website.

10. Security

Pure Restore LLC implements robust precautions to protect your information, both online and offline.

When you submit sensitive information (e.g., credit card information) via the website, it is encrypted and transmitted securely. You can verify this by looking for a lock icon in your browser’s address bar and “https” at the beginning of the webpage address.⁸

Offline, access to your personally identifiable information is restricted to employees who require it to perform specific job functions (e.g., billing or customer service). Our computers and servers storing this information are kept in a secure environment. These measures are designed to prevent any loss, misuse, unauthorized access, disclosure, or modification of your personal information under our control.

11. Acceptance of Terms

By using this website, you are accepting the terms and conditions outlined in this Privacy Policy Agreement.⁹ If you do not agree with our terms and conditions, please refrain from using our sites. Your continued use of our website following any updates or changes to our terms and conditions signifies your agreement and acceptance of such changes.

12. How to Contact Us

If you have any questions or concerns regarding this Privacy Policy Agreement, please contact us:

• Email: info@puredri.com
• Telephone: 303-955-7072
• Mailing Address: Pure Restore LLC 475 W 115th Ave Unit 5 Northglenn, Colorado 80234

The data controller responsible for your personal information for GDPR compliance is:

Max Pena
info@puredri.com
303-955-7072
475 W 115th Ave Unit 5, Northglenn, CO 80234