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Northglenn Water Damage Restoration

Frequently Asked Questions

Answers to common questions about water, fire and mold damage restoration and cleanup services.

frequently asked restoration questions

Water & Flood Damage Restoration FAQ

How long before water damage shows up?

Water damage starts immediately after a major water or sewer loss. The moisture will bind itself to any possible structural elements over time, making it more difficult to address the longer you wait.

What should you not do after water damage?

Do not assume anything about the scope of your water damage based on what is seen in plain view. Water follows the path of least resistance, including beams and other structural elements. This means certain water losses can actually move throughout a house before you ever notice it.

Is it bad to buy a house with water damage?

That depends on the severity of the damage. A restoration company can inspect a home and give you a full report on water damage before moving in.

How can you tell if water damage is bad?

It’s difficult to know without an inspection because water sometimes moves to locations that are harder to see.

What does water damage restoration include?

First a restoration company will perform a thorough inspection throughout the structure. It might not sound necessary, but this is the proper procedure due to water’s ability to move with little hinderance.

What do water damage restoration companies look for?

We want to make sure that water is not getting trapped under your flooring, compromising vapor barriers, etc. Having moisture in your insulation can also cause major issues, usually leading to mold. Everything we do is to ensure a dry environment to avoid mold growth.

Is water damage restoration necessary?

This is why an inspection is recommended, it will help decide if restoration is necessary.

What does the water damage restoration process involve?

An inspection will help dictate the overall scope and requirements for proper water extraction and drying. Once work is completed we will administer tests that will prove the structure is dry.

How does the water damage restoration process work?

Call a local certified, licensed and insured restoration company. They will evaluate your home and see which steps need to be taken.

How long does it take for mold to grow from water damage?

Mold can begin to grow in as few as 48 hours depending on environmental conditions such as temperature, moisture and more.

How do restoration companies work with insurance?

In the case of water damage, your coverage and deductible depend on your policy. Our goal is to minimize your out-of-pocket expenses.

Can you get sick from cleaning up sewage?

Yes, you can get sick from sewage water. Sewage backups are extremely contaminated and you should never make contact with it. We do not recommend being near a sewage backup without safety coverings and proper equipment.

How do you clean up a sewage spill?

Sewage spills are more complex than traditional water losses due to the grossly contaminated water. These types of extractions require specific equipment, bodily protection and proper procedures.

How long does sewage contamination last?

Sewage contamination will remain until it is properly removed.

How do I clean a sewage spill under my house?

Call a professional company to avoid the risks that come with cleaning up grossly contaminated water. Licensed, insured and bonded companies will have the right equipment and protective coverings to approach this safely.

How much does water damage restoration cost?

The average water damage repair is between $2000 and $20000. There are many factors including how much your insurance’s deductible is, etc. An inspection will provide a lot more information.

Fire & Smoke Damage Restoration FAQ

What do you do after fire damage?

Once the building is deemed safe for entry, a restoration company can run an inspection to learn more about the scope of damage before beginning any work.

Is fire damage expensive to repair?

That will depend on the scope of damage and your home insurance policy.

What is fire damage in detail?

Fire damage can originate from residential fires, wildfires, and more. Sometimes you are less affected by fire but very affected by smoke. Residential fires are particularly toxic because that smoke carries all kinds of elements from batteries, devices, appliances, and more. Severe fire damage can create a risky environment which might require a structural engineer to clear the space for reentry.

How bad is fire damage?

It depends on the smoke, but fire damage causes substantial harm to the air quality around it.

What is considered smoke damage?

A small fire can still produce a large amount of smoke damage. Smoke can go throughout a structure and its AC/heating systems. This smoke infiltrates air ducts, filters and more with toxic carcinogens.

How bad is smoke damage?

Although smoke may seem like a simple bad odor, it is extremely harmful to humans and animals.

How is smoke damage detected?

For some cases its more obvious due to the present ash/soot in that environment. Restoration companies should take samples for testing while completing a thorough inspection to find smoke damage in hard to reach places, such as attics, crawlspaces and ducting.

How long does it take to repair smoke damage?

That depends on the amount of damage and/or odor present. Smaller jobs can be 2-3 days or less but substantial damage/odor from fire could take weeks. You will learn more during your initial inspection with a restoration company.

How do you get rid of smoke damage after a fire?

Removing smoke or fire damage involves a wide range of removal, cleanup, and disinfection processes. Technicians will wear full personal protective equipment for their own safety and to avoid cross contamination of the environment as it gets cleaned.

What do I need to know about fire restoration?

Fire and smoke creates toxic environments that should be inspected and cleaned by professionals for your own safety. If you have any doubt that your environment is compromised as a result of fire/smoke, call a professional immediately.

What does fire restoration include?

Fire or smoke restoration starts with an inspection. Once the cleanup work has been completed, the environment will be tested to ensure safe reentry by its occupants.

What do fire restoration companies do after a fire?

In a large fire, restoration companies have to wait to be cleared by a structural engineer. Once the space is considered safe to operate in, we can begin the inspection. Then we will remove damage, disinfect, and perform final testing to ensure a safe environment. Small fires will still be inspected thoroughly for smoke damage.

How do you restore fire damage?

That depends on how severe the damage from the fire is. Larger flames could lead to reconstruction, which can turn projects from days to weeks based on the scope. Smaller flames have a much smaller overall scope for cleanup.

How do restoration companies work with insurance?

In the case of fire damage, that is typically covered by your home insurance. Our goal is to help you maximize insurance and reduce out-of-pocket expenses. We recommend going through your policy to understand the fine print and deductible for restoration services.

Is it safe to stay at home after a fire?

We do not recommend living at home after a fire due to the structural damage caused by fires and smoke. Having a professional inspect your home can help identify elements (such as air quality) that would cause harm to inhabitants.

Can I live at home during damage restoration?

Once a structure is considered sound and there are no major health concerns with air quality, it may be safe to occupy the structure (assuming there are no other concerning variables.) Ultimately, this will be decided on a case-by-case basis after an inspection.

Mold Remediation FAQ

Is it safe to stay in a house with mold?

Mold is never a good thing to live with. How severe is the odor? How much visual mold is there? Is there any mold in the insulation or other locations that are difficult to see? A proper inspection will answer those questions and determine the safety.

What do you do if your house is positive for mold?

That will depend on where mold is located and how severe the growth is. Call a professional like Pure Restore to perform an inspection and we can help plan those next steps.

How long after cleaning mold is it safe?

When we perform mold remediation, we will test the environment afterwards to ensure the environment is safe for occupancy.

Is it safe to remove mold yourself?

Disturbing mold can actually cause it to release spores, making matters worse. This is a standard defense mechanism that mold uses to spread. By not removing it properly you would risk making matters worse. Call a licensed, bonded and insured professional like Pure Restore to handle mold remediation.

Does mold need to be removed professionally?

Getting mold removed professionally is the only way to ensure it won’t continue to grow. Its possible mold has already found itself in another part of your house which you can’t see because spores move freely with air. Spending a lot of time around a moldy environment will cause acute or chronic illness to people if proper safety equipment isn’t used.

How is mold professionally removed?

By using equipment that properly filters and cleans air, plus technology that manages air movement in your house. We will also disinfect surfaces and remove affected material as needed. Testing can prove that the mold has been removed.

How does mold start?

Typically from water damage. It doesn’t take much, and not addressing water damage within 48 hours will give mold increasing opportunity for growth. Certain temperatures or humidity levels will also affect how quick it grows and spreads.

What happens if you leave mold?

Mold doesn’t need much to keep growing. If the moisture is present and it goes unnoticed, it can keep developing colonies until you notice health issues, odor, or visual indications of mold.

Does mold grow in every house or structure?

Mold can grow anywhere with the right conditions, especially moisture.

How do you know if you have a mold problem?

Many people notice one of the following: odor, visual growth, or acute/chronic health issues are usually how people find out about mold growing.

How does mold affect people?

Mold is toxic to humans and their pets, and there is no “good’ mold. Anytime you have mold in your environment, it should be removed as soon as possible. There is a common misconception that “black mold” (Stachybotrys chartarum) is the worse form of mold, but for your safety you should have zero mold growing in your environment.

How do restoration companies work with insurance?

Mold coverage isn’t guaranteed by your policy. Research the fine print of your home insurance plan. Sometimes mold damage is only covered if it’s related to a covered peril.

Need Professional Water, Fire or Mold Damage Removal, Cleanup or Restoration in Denver or the surrounding communities? Call Pure Restore at 303-955-7072 to schedule service with our top-rated technicians!

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Here’s How It Works


Step 1: Inspection

We'll evaluate your property in person to assess all damage.

Our certified technicians use state of the art equipment and tools to find all affected areas in your property. Educating and guiding our customers through the process is our passion.


Step 2: Start Work

Sign a work authorization form so work can start right away.

After developing a scope our team gets to work. We are NOT a demolition company. Our goal is to get you back to pre-loss condition in the shortest amount of time with the least amount of demo possible. We use specialized equipment and techniques to accomplish this.


Step 3: Certificate of Satisfaction

We are not done until you sign off on the job.

After completing the work, we walk the entire project with the property owner to ensure the quality of work and scope was completed to satisfaction. We stand by our work and our customers throughout the entire project. We are available to answer any question 24/7/365.

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CALL 303.955.7072

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CALL 303.955.7072

to speak to a damage restoration specialist


use our online form to contact us



We are Colorado’s Top-Rated Disaster Restoration Company

Pure Restore is the industry leader in disaster restoration. We offer quality service and peace of mind to both home and business owners alike during emergency situations of all kinds.

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We’ve been fortunate to serve some pretty amazing clients. It’s a privilege to be among Colorado’s most trusted restoration companies.

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We offer 24/7 Emergency Service to all of our customers. At Pure Restore, we love restoring our customers’ properties to look and feel new again. We provide both commercial and residential restoration for any number of property damage issues. Our team is experienced at addressing fire damage, water damage, mold damage, asbestos removal, renovations, crime scene clean up, and more.