Water damage starts immediately after a major water or sewer loss. The moisture will bind itself to any possible structural elements over time, making it more difficult to address the longer you wait.


Frequently Asked Questions
Answers to common questions about water, fire and mold damage restoration and cleanup services.

Water & Flood Damage Restoration FAQ
What should you not do after water damage?
Do not assume anything about the scope of your water damage based on what is seen in plain view. Water follows the path of least resistance, including beams and other structural elements. This means certain water losses can actually move throughout a house before you ever notice it.
Is it bad to buy a house with water damage?
That depends on the severity of the damage. A restoration company can inspect a home and give you a full report on water damage before moving in.
How can you tell if water damage is bad?
It’s difficult to know without an inspection because water sometimes moves to locations that are harder to see.
What does water damage restoration include?
First a restoration company will perform a thorough inspection throughout the structure. It might not sound necessary, but this is the proper procedure due to water’s ability to move with little hinderance.
What do water damage restoration companies look for?
We want to make sure that water is not getting trapped under your flooring, compromising vapor barriers, etc. Having moisture in your insulation can also cause major issues, usually leading to mold. Everything we do is to ensure a dry environment to avoid mold growth.
Is water damage restoration necessary?
This is why an inspection is recommended, it will help decide if restoration is necessary.
What does the water damage restoration process involve?
An inspection will help dictate the overall scope and requirements for proper water extraction and drying. Once work is completed we will administer tests that will prove the structure is dry.
How does the water damage restoration process work?
Call a local certified, licensed and insured restoration company. They will evaluate your home and see which steps need to be taken.
How long does it take for mold to grow from water damage?
Mold can begin to grow in as few as 48 hours depending on environmental conditions such as temperature, moisture and more.
How do restoration companies work with insurance?
In the case of water damage, your coverage and deductible depend on your policy. Our goal is to minimize your out-of-pocket expenses.
Can you get sick from cleaning up sewage?
Yes, you can get sick from sewage water. Sewage backups are extremely contaminated and you should never make contact with it. We do not recommend being near a sewage backup without safety coverings and proper equipment.
How do you clean up a sewage spill?
Sewage spills are more complex than traditional water losses due to the grossly contaminated water. These types of extractions require specific equipment, bodily protection and proper procedures.
How long does sewage contamination last?
Sewage contamination will remain until it is properly removed.
How do I clean a sewage spill under my house?
Call a professional company to avoid the risks that come with cleaning up grossly contaminated water. Licensed, insured and bonded companies will have the right equipment and protective coverings to approach this safely.
How much does water damage restoration cost?
The average water damage repair is between $2000 and $20000. There are many factors including how much your insurance’s deductible is, etc. An inspection will provide a lot more information.
Fire & Smoke Damage Restoration FAQ
What do you do after fire damage?
Once the building is deemed safe for entry, a restoration company can run an inspection to learn more about the scope of damage before beginning any work.
Is fire damage expensive to repair?
That will depend on the scope of damage and your home insurance policy.
What is fire damage in detail?
Fire damage can originate from residential fires, wildfires, and more. Sometimes you are less affected by fire but very affected by smoke. Residential fires are particularly toxic because that smoke carries all kinds of elements from batteries, devices, appliances, and more. Severe fire damage can create a risky environment which might require a structural engineer to clear the space for reentry.
How bad is fire damage?
It depends on the smoke, but fire damage causes substantial harm to the air quality around it.
What is considered smoke damage?
A small fire can still produce a large amount of smoke damage. Smoke can go throughout a structure and its AC/heating systems. This smoke infiltrates air ducts, filters and more with toxic carcinogens.
How bad is smoke damage?
Although smoke may seem like a simple bad odor, it is extremely harmful to humans and animals.
How is smoke damage detected?
For some cases its more obvious due to the present ash/soot in that environment. Restoration companies should take samples for testing while completing a thorough inspection to find smoke damage in hard to reach places, such as attics, crawlspaces and ducting.
How long does it take to repair smoke damage?
That depends on the amount of damage and/or odor present. Smaller jobs can be 2-3 days or less but substantial damage/odor from fire could take weeks. You will learn more during your initial inspection with a restoration company.
How do you get rid of smoke damage after a fire?
Removing smoke or fire damage involves a wide range of removal, cleanup, and disinfection processes. Technicians will wear full personal protective equipment for their own safety and to avoid cross contamination of the environment as it gets cleaned.
What do I need to know about fire restoration?
Fire and smoke creates toxic environments that should be inspected and cleaned by professionals for your own safety. If you have any doubt that your environment is compromised as a result of fire/smoke, call a professional immediately.
What does fire restoration include?
Fire or smoke restoration starts with an inspection. Once the cleanup work has been completed, the environment will be tested to ensure safe reentry by its occupants.
What do fire restoration companies do after a fire?
In a large fire, restoration companies have to wait to be cleared by a structural engineer. Once the space is considered safe to operate in, we can begin the inspection. Then we will remove damage, disinfect, and perform final testing to ensure a safe environment. Small fires will still be inspected thoroughly for smoke damage.
How do you restore fire damage?
That depends on how severe the damage from the fire is. Larger flames could lead to reconstruction, which can turn projects from days to weeks based on the scope. Smaller flames have a much smaller overall scope for cleanup.
How do restoration companies work with insurance?
In the case of fire damage, that is typically covered by your home insurance. Our goal is to help you maximize insurance and reduce out-of-pocket expenses. We recommend going through your policy to understand the fine print and deductible for restoration services.
Is it safe to stay at home after a fire?
We do not recommend living at home after a fire due to the structural damage caused by fires and smoke. Having a professional inspect your home can help identify elements (such as air quality) that would cause harm to inhabitants.
Can I live at home during damage restoration?
Once a structure is considered sound and there are no major health concerns with air quality, it may be safe to occupy the structure (assuming there are no other concerning variables.) Ultimately, this will be decided on a case-by-case basis after an inspection.
Mold Remediation FAQ
Is it safe to stay in a house with mold?
Mold is never a good thing to live with. How severe is the odor? How much visual mold is there? Is there any mold in the insulation or other locations that are difficult to see? A proper inspection will answer those questions and determine the safety.
What do you do if your house is positive for mold?
That will depend on where mold is located and how severe the growth is. Call a professional like Pure Restore to perform an inspection and we can help plan those next steps.
How long after cleaning mold is it safe?
When we perform mold remediation, we will test the environment afterwards to ensure the environment is safe for occupancy.
Is it safe to remove mold yourself?
Disturbing mold can actually cause it to release spores, making matters worse. This is a standard defense mechanism that mold uses to spread. By not removing it properly you would risk making matters worse. Call a licensed, bonded and insured professional like Pure Restore to handle mold remediation.
Does mold need to be removed professionally?
Getting mold removed professionally is the only way to ensure it won’t continue to grow. Its possible mold has already found itself in another part of your house which you can’t see because spores move freely with air. Spending a lot of time around a moldy environment will cause acute or chronic illness to people if proper safety equipment isn’t used.
How is mold professionally removed?
By using equipment that properly filters and cleans air, plus technology that manages air movement in your house. We will also disinfect surfaces and remove affected material as needed. Testing can prove that the mold has been removed.
How does mold start?
Typically from water damage. It doesn’t take much, and not addressing water damage within 48 hours will give mold increasing opportunity for growth. Certain temperatures or humidity levels will also affect how quick it grows and spreads.
What happens if you leave mold?
Mold doesn’t need much to keep growing. If the moisture is present and it goes unnoticed, it can keep developing colonies until you notice health issues, odor, or visual indications of mold.
Does mold grow in every house or structure?
Mold can grow anywhere with the right conditions, especially moisture.
How do you know if you have a mold problem?
Many people notice one of the following: odor, visual growth, or acute/chronic health issues are usually how people find out about mold growing.
How does mold affect people?
Mold is toxic to humans and their pets, and there is no “good’ mold. Anytime you have mold in your environment, it should be removed as soon as possible. There is a common misconception that “black mold” (Stachybotrys chartarum) is the worse form of mold, but for your safety you should have zero mold growing in your environment.
How do restoration companies work with insurance?
Mold coverage isn’t guaranteed by your policy. Research the fine print of your home insurance plan. Sometimes mold damage is only covered if it’s related to a covered peril.
Need Professional Water, Fire or Mold Damage Removal, Cleanup or Restoration in Denver or the surrounding communities? Call Pure Restore at 303-955-7072 to schedule service with our top-rated technicians!
TESTIMONIALS
“Pure Restore is a life saver! Many companies came to look at my fire damage. Not one wore safety gear. Carlos came to my home, put on PPE and educated me on the risks of carcinigens and possible asbestos contamination.”
“Carlos it has been a pleasure working with you and your company! I’m amazed at how knowledgeable you are at your profession and how much you care about your customers you have certainly made a great name for yourself thank you!”
“I am so very impressed with the professional service I received from Pure. They were quick, informative, friendly, helpful and put my mind at ease over every concerned I had. I would HIGHLY recommend them to any and everyone.”
“Great experience with their team. Very clear communication and in time with all of their work.”
“Great company, Great people, I wouldn’t use anyone else!”
“I appreciate how they took care of everything! Good communication from them throughout the process.”
“What can I say about this team that has not already been said. These guys are great! I am a customer for life.”
“I am in the early stages of water damage repairs .I just wanted a moisture check to see how much damage there was. What happen next shocked me. Some places said 150$ And days out. I told him what was going on and he agreed to come by right away within the hour he was there and found some more moisture that was previously missed. Very friendly masked up. Professional. So far I highly recommend. With no impact to my wallet so far. Very happy.”
THE RESTORATION PROCESS
Here’s How It Works
Step 1: Inspection
We'll evaluate your property in person to assess all damage.
Our certified technicians use state of the art equipment and tools to find all affected areas in your property. Educating and guiding our customers through the process is our passion.
Step 2: Start Work
Sign a work authorization form so work can start right away.
After developing a scope our team gets to work. We are NOT a demolition company. Our goal is to get you back to pre-loss condition in the shortest amount of time with the least amount of demo possible. We use specialized equipment and techniques to accomplish this.
Step 3: Certificate of Satisfaction
We are not done until you sign off on the job.
After completing the work, we walk the entire project with the property owner to ensure the quality of work and scope was completed to satisfaction. We stand by our work and our customers throughout the entire project. We are available to answer any question 24/7/365.

CALL 303.955.7072
to speak to a damage restoration specialist
SCHEDULE SERVICE
use our online form to contact us


CALL 303.955.7072
to speak to a damage restoration specialist
SCHEDULE SERVICE
use our online form to contact us

DEDICATED TO COMPLETE CUSTOMER SATISFACTION
We are Colorado’s Top-Rated Disaster Restoration Company
Pure Restore is the industry leader in disaster restoration. We offer quality service and peace of mind to both home and business owners alike during emergency situations of all kinds.




DON'T TAKE OUR WORD FOR IT...SEE WHAT CUSTOMERS ARE SAYING
We’ve been fortunate to serve some pretty amazing clients. It’s a privilege to be among Colorado’s most trusted restoration companies.


“Pure Restore is a life saver! Many companies came to look at my fire damage. Not one wore safety gear. Carlos came to my home, put on PPE and educated me on the risks of carcinigens and possible asbestos contamination.”

“Carlos it has been a pleasure working with you and your company! I’m amazed at how knowledgeable you are at your profession and how much you care about your customers you have certainly made a great name for yourself thank you!”

“I am so very impressed with the professional service I received from Pure. They were quick, informative, friendly, helpful and put my mind at ease over every concerned I had. I would HIGHLY recommend them to any and everyone.”

“Great experience with their team. Very clear communication and in time with all of their work.”

“Great company, Great people, I wouldn’t use anyone else!”

“I appreciate how they took care of everything! Good communication from them throughout the process.”

“What can I say about this team that has not already been said. These guys are great! I am a customer for life.”

“I am in the early stages of water damage repairs .I just wanted a moisture check to see how much damage there was. What happen next shocked me. Some places said 150$ And days out. I told him what was going on and he agreed to come by right away within the hour he was there and found some more moisture that was previously missed. Very friendly masked up. Professional. So far I highly recommend. With no impact to my wallet so far. Very happy.”

“Pure Restore is a life saver! Many companies came to look at my fire damage. Not one wore safety gear. Carlos came to my home, put on PPE and educated me on the risks of carcinigens and possible asbestos contamination.”

“Pure Restore is a great company. Carlos Ramirez is very knowledgeable. He educated me and guided me through the process and helped me with the insurance company. Pure Restore help me get my home back to normal in a timely manner.”

“Carlos was professional, thorough and professional. I was very pleased with his inspection of the area of concern in our home and would definitely have used his company had we needed anything further. Would recommend his service.”

“Working with their office staff, Gabriel was a pleasure. He was professional, knowledgable and helped me work through my claims process!”

“These folks are thorough, professional, prompt and courteous. We had a water leak and they made sure it was tested for mold, asbestos and moisture content. They kept in touch with us every step of the way and did not rest until the damage was 100% remediated. They were very respectful of the items in our rooms that needed to be moved. I can’t recommend them enough!”

“I would like to thank Pure Restoration for their professionalism and the amazing work that they did while working at my residence. I would highly recommend them for any service. Their work was done with care and we were very satisfied with the quick response to the work that needed to be done. Again I would once again highly recommend Pure Restoration you will not be disappointed Carlos Ramirez owner has the knowledge and experience in the work he commits to.”

“I had a major clean water break in my pipe & called several water reclamation companies. Carlos was very quick to respond & was beyond professional. He & his team arrived within the hour where other companies did not respond timely at all. My daughter has cancer & mold could be devastating to her health. The team took this into consideration & worked to assist me in doing everything that was needed to prevent mold spores from starting to form. This company truly cares about what they do in order to assist clients when dealing with a disastrous event. I am grateful for their expertise & professionalism.”

I had a mold issue in my house, some that I could see and what I thought was making me sick. I found them online and they not one remediate mold, but can test for it too! I was impressed and happy they were about to scan my house and immediately found that not only was there visible mold, but that the air quality was infested with MOLD! For the health of my family, they were able to remove all the visible mold and cleanse my air! They retested the air quality after and it all cleared. I am so thankful for their understanding of how important our health was and they really did a tremendous job! They were great, thank you thank you thank you, from me and my family!!!

“I came home from work to find that my refrigerator line broke and had been leaking all day. I had water everywhere and it went down into my basement. I panicked and didn’t know what to do. I called these guys and Carlos came to my house in about 30min and really helped calm me down! He was very knowledgeable and explained the process and helped guide me through the hoops and with my insurance. Him and his team did an amazing job, extracted all the water and then the process after was smooth sailing due to their team and their expertise!! I’d recommend them to anyone and everyone!!! Life savers and hero’s!”

“Prompt, courteous, and professional! I referred them to a client of mine and they were able to promptly diagnose his water leak issue. Thank you Pure Restore for the high quality business you provided!!”

“Pure Restore helped us with our water damage. They arrived at my home promptly, and were very helpful in regards to understanding my home insurance policy and how to best move forward. It’s never a good day to call a restoration company, but fortunately they made my life a lot easier.”

“Highly recommend!! Not only are they fast, they brought in equipment to test my air quality in my home after I had a pipe burst in my basement. We noticed mold after we thought our home was dry and called them immediately. They educated us on how mold works and how dangerous it is, and then got to work quickly. They restored our home to a healthy environment! Carlos and his team are amazing people and will continue to spread the word about this company! They are THE BEST!!”

A TEAM YOU CAN TRUST - 100% GUARANTEED
Our Certified Technicians Are Standing By 24/7/365
WHY CHOOSE PURE RESTORE FOR YOUR CLEANUP & RESTORATION NEEDS?
Pure Restore is IICRC certified, insured, and bonded. Whether the job is big or small, our team can tackle it.
Proudly Serving Denver, Boulder and the Surrounding Communities
Contact Pure Restore Today
We offer 24/7 Emergency Service to all of our customers. At Pure Restore, we love restoring our customers’ properties to look and feel new again. We provide both commercial and residential restoration for any number of property damage issues. Our team is experienced at addressing fire damage, water damage, mold damage, asbestos removal, renovations, crime scene clean up, and more.
